“It is important for the
designer to understand the context of the brand they are working with and why
it exists. To understand what’s behind a brand, you need to take a look at its
history, its maturity, its market positioning and its environment.” (Pg 45 chapter 2)
Brand style comes from the core – that
is, the values of the brand. Brand values are the belief systems behind the
brand. They are usually described as succinct adjectives that are often
associated with archetypal characteristics (Ch3 pg 82)
At
Cierra Marie, we live by our core values to serve our clients with only the
best. This is the essence of our existence? This is what we offer
and how clients perceive us as an entity. “With a product brand you can spend 75 per cent of your time, money and
energy trying to influence customers and 25 per cent on everything else, while
with a service brand you have to spend at least 50 per cent of your time and
money influencing your own people. In order to get an effective service brand,
people have to be taught to live the brand they work with”
(ch.7
pg 193 Wally
Olins, Wolff Olins)
Passion-Putting the heart and mind in the work to get the best
Quality-Giving the best and unmatched results for all round satisfaction.
Commitment – Committing to great product, service, and other initiatives that impact lives within and outside the organization.
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